Privacy & Security

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This may include:

  • Name, email address, and contact information
  • Shipping and billing addresses
  • Payment information (processed securely through our payment partners)
  • Order history and preferences
  • Communications with our support team

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our products and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To process payments through secure payment processors
  • To fulfill orders through shipping partners
  • To comply with legal requirements
  • To protect our rights and safety

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Secure payment processing
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage practices

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Lodge a complaint with supervisory authorities

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Peppero Food Processing

Email: info@inpeppero.com

Phone: +94 75 275 2333

Address: Peppero Food Processing, Horadugoda, Imaduwa, Galle, Sri Lanka

Last Updated: December 2024